The services covered by the booking are provided by CIRFOOD s.c., with registered office in Reggio Emilia, Via A. B. Nobel 19 – Tax ID and VAT number 00464110352, hereinafter referred to as the "Supplier".

This email confirms the booking data and it contains details of the services booked, the methods and terms of payment and the general conditions of sale. The total price of the booked services includes VAT. The booking for the services is considered complete upon payment of the amount indicated in this email within three (3) days following receipt of the email. A failure to pay the amount within the indicated terms will result in loss of the right to the booking. A completed payment indicates acceptance of these general terms and conditions of sale. The customer must pay the cost of the services in the manner indicated in this booking confirmation email. Any costs associated with the chosen payment method are due to the payment service provider and are borne by the customer. The voucher received by the customer after the total price of the services has been paid entitles the customer and/or other customers to use the booked services (exclusively on the selected date and time, which are shown in the voucher) only by presenting said voucher.

The customer has the right to transfer vouchers to third parties as part of their tourism package, although always in compliance with these general conditions and setting a maximum price equal to the value of this booking.

The customer has the right to cancel the booking for services by sending an email to info@chorapompei.com or by calling 081.19210917. Cancellation of the booking does not entitle the holder to any refund of the total price already paid.

The Supplier may cancel bookings for services or events in the event of delays or if it is impossible to provide the service due to one of the following factors: outbreak of hostilities, riots, civil unrest or acts of terrorism, acts by any government or authority, fires, explosions or floods, theft, malicious damage, strikes, cessation of industrial production of any kind or any cause or circumstance beyond the Supplier’s reasonable control. The services will be scheduled for another date agreed on with the customer, considering the availability of the services. If the customer does not accept any of the new dates proposed by the Supplier for the services or event, the customer will not be entitled to a refund of any amounts already paid.

The Supplier will process the data provided by the customer in compliance with the regulations in the GDPR (General Data Protection Regulation, Reg. (EU) 2016/67) and in Italian Legislative Decree no. 196/2003 ("Privacy Code"), as amended by Italian Legislative Decree 101/2018, for the purposes of executing the contract for the purchase of services.

Should a clause or part of these General Conditions be deemed null, illegal or illegitimate, this will not affect the rest of the contract, its validity or effectiveness.

For any disputes relating to these General Terms and Conditions, relations between the Supplier and customers acting within the scope of their professional activities are governed by Italian law and the Court of Reggio Emilia holds jurisdiction. For out-of-court resolution of disputes arising in relation to the General Conditions governed by the provisions of Part III, Title III, Chapter I, Sections I to IV of the Consumer Code and relating to the Terms and Conditions of Use, the User may resort to the mediation procedures referred to in Italian Legislative Decree no. 28/2010 or ADR entities through the ODR platform, established and managed by the European Commission, and accessible at http://ec.europa.eu/consumers/odr/. For any information on how to use the ODR platform, the Customer may contact the Supplier by email at info@chorapompei.com.